INFORMATION VALID UNTIL SUNDAY 18 JULY 2021
In line with current guidance from Public Health England, the following measures are being adopted at our shows to help protect audiences and staff from the risks associated with Covid-19:
Personal Health: if you are shielding, or experiencing symptoms associated with Covid-19, please do not attend. We will be happy to offer you a voucher for a future screening, or for you to give or sell your ticket to someone else.
On Arrival: please park your vehicle in the event parking area and follow directions to the screening location, observing social distancing at all times. Please give your name to our ticket office team on arrival so they can check you and your guests off the list of customers, before being directed towards the seating area.
Social Distancing Seating Arrangements (Standard Entry Tickets – Bring Your Own Seat): seating pitches will be laid out in front of the screen and will be socially distanced from each other. Members of each group must be from the same family or bubble (maximum 30 people per bubble, as per current guidance). Large groups will be split across multiple pitches, but will still be close to each other. Pitches will be allocated from front to back, on a first-come, first-served basis. There is no need to socially distance or wear masks in your own group (unless you feel more comfortable doing so). Don’t forget to bring your own low-backed camping chair or deckchair with you!
Social Distancing Seating Arrangements (Premium Seats – Reserved Deckchairs): customers who have purchased premium deckchair seats will have seats pre-positioned at the front of the venue, reserved by name and distanced by us prior to arrival. Please do not move the seats. All deckchairs and blankets will have been cleaned/sanitised prior to use. There is no need to socially distance or wear masks in your own group of deckchairs (unless you feel more comfortable doing so).
Using Aisles: there will be clear through routes on all sides of each seating pitch to allow for arrival, departure and toilet trips. Please respect social distancing arrangements and each other when moving around at the event and follow instructions from event security and stewards. Please follow one way routes wherever it is requested.
Toilets: there will be individual toilet facilities on site, with spacing between each toilet. These will be regularly cleaned and sanitised throughout the event, and ample hand sanitising facilities will be available on site.
If any advertised shows are cancelled due to the ongoing situation, all customers will be given a full refund. If shows are postponed, and customers can’t then make the new date, full refunds will also be given.